Consent first
Campaigns only reach people with a recorded consent for the channel and purpose. Do-not-contact always wins.
About TuniCall
The phone is still where customers decide
People call when it matters: to book, to complain, to buy. TuniCall makes sure those calls are answered and followed up, without turning your phone line into a black box.
Why we built it
Most teams lose calls in the gaps: after hours, at lunch, during peaks, or simply because nobody had time to call back. Hiring for those gaps is expensive, and generic robocall tools damage trust.
TuniCall takes a different route. Agents work from your instructions and documents, act inside the limits you set, and hand over to your team when a person is the better answer. Every conversation leaves a transcript and an outcome you can check.
Principles
What we will not compromise on
Humans in the loop
Agents hand over when a person is the better answer, and your team can take over any WhatsApp conversation.
Your keys, your data
You connect your own provider accounts, keep your numbers and invoices, and can self-host when data must stay in-house.
Automation you can explain
Transcripts, events, outcomes and an audit log show what happened on every call and in every setting.
Let us talk about your phone line
Tell us how your phone line works today. We will show you how a TuniCall agent would answer, follow up and hand over.